Refund & Return Policy
At Minababe, we want you to be satisfied with your purchase. Please review our return and refund policy below.
Returns
We accept returns for both defective and non-defective items within 30 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- Proof of purchase is required
Non-Returnable Items
Certain items may not be eligible for return, including:
- Items marked as final sale
- Personalized or custom-made products
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We replace items only if they are defective or damaged. If you need an exchange, please contact us.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will resolve the problem promptly.
Contact Information
- Address: 2021 24th St, Two Rivers, WI 54241, USA
- Phone: +1 920 793 4402
- Email: [email protected]
